Last Updated: April 27, 2024
Welcome to Techlonest.Com We are dedicated to imparting super virtual services to our clients. This Refund Policy outlines the phrases and situations beneath which refunds may be granted for the services provided by way of Techlonest.Com. By engaging our services, you settle to conform with and be sure with the aid of this Refund Policy. If you do not believe any part of this coverage, please refrain from the use of our offerings.
1. Definitions
- Client: Any individual or organization that purchases services from Techlonest.com
- Services: The digital solutions furnished by Techlonest.Com, together with but now not restricted to Digital Transformation, Smart Automation, Custom Software Development, Cloud Integration Services, Cybersecurity Solutions, Mobile and Web Development.
- Refund Request: A formal request submitted through the Client searching for repayment for services rendered by means of Techlonest.Com.
2. Eligibility for Refunds
Refunds can be granted beneath the following conditions:
a. Service Not Delivered
If Techlonest.Com fails to supply the agreed-upon offerings in the specific time frame, the Client is eligible to request a full or partial refund.
b. Defective or Non-Conforming Services
If the delivered offerings are faulty, not according to the agreed specs, or do not meet the high-quality requirements promised by means of Techlonest.Com, the Client may be eligible for money back.
c. Cancellation of Services
Clients may additionally cancel ongoing services below the subsequent situations:
- Before Project Commencement: Full refund if offerings are canceled earlier than any paintings have begun.
- During Project Execution: Partial refund based on the share of work finished as much as the cancellation date.
d. Dissatisfaction with Services
If a Client is disillusioned with the services provided, they ought to notify Techlonest.Com within 07 days of carrier delivery to be eligible for reimbursement. The dissatisfaction should be substantiated with valid reasons associated with carrier first-rate or delivery.
3. Non-Refundable Services
Certain offerings are non-refundable as soon as initiated or completed:
- Custom Software Development: Refunds aren’t to be had as soon as development has commenced, except in instances of widespread non-compliance with agreed specs.
- Consultation Services: Session fees are non-refundable after the session consultation has taken vicinity.
- Digital Transformation and Smart Automation: Once the transformation procedure has started, refunds are handiest available if Techlonest.Com fails to meet key milestones as agreed.
4. Refund Process
To request a refund, Clients should comply with the steps:
a. Submit a Refund Request
Clients have to publish a written refund request to us at contact@techlonest.Com
detailing the cause for the request and any helping documentation.
b. Review and Assessment
Upon receiving a reimbursement request, Techlonest.Com will:
- Acknowledge receipt of the request within 03 days.
- Review the request and determine its validity based totally on the Refund Policy standards.
- May contact the Client for added information or clarification.
c. Approval and Processing
If the refund request is permitted:
- Techlonest.Com will system the refund within 15 enterprise days.
- Refunds may be issued for the usage of the original price technique unless in any other case agreed upon.
- Clients will acquire a confirmation e-mail as soon as the refund has been processed.
d. Denial of Refund
If the refund request does now not meet the eligibility criteria, Techlonest.Com will notify the Client with the motives for the denial. Clients might also attract the decision by presenting additional statistics or clarification.
5. Refund Amounts
Refund amounts will be determined based on the following:
- Full Refund: Applicable whilst offerings aren’t added or are substantially defective.
- Partial Refund: Applicable when services are in part brought or whilst an assignment is canceled after commencement. The refund amount will correspond to the proportion of labor now not completed or the volume of non-conformity.
6. Exceptions
The following situations are exceptions to the Refund Policy:
- Force Majeure: Events past the manipulation of Techlonest.com (e.g., herbal screw-ups, warfare, pandemics) may additionally affect provider shipping. In such cases, refunds will be considered on a case-by using-case foundation.
- Third-Party Services: Services regarding 1/3-birthday party companies may also have separate refund regulations. Clients are recommended to study the rules accordingly.
- Custom Agreements: Any custom agreements or contracts between the Client and Techlonest.Com that designate distinctive refund terms will take priority over this Refund Policy.
7. Changes to This Refund Policy
Techlonest.Com reserves the proper to regulate or update this Refund Policy at any time. Any changes might be powerful straight away upon posting at the Refund Policy page. Clients are encouraged to study this coverage periodically to stay knowledgeable about our refund practices.
8. Contact Us
If you have any questions or concerns about this Refund Policy or need to request a refund, please contact us:
Techlonest.com
Email: contact@techlonest.com